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How long will my order take to arrive?

All of our pieces are made-to-order with love and care! Please allow 3–5 business days for creation and another 3–5 business days for shipping. You’ll receive tracking info as soon as your order is on its way!

What if there's an issue with my order?

We want you to be completely happy with your purchase! If something arrives damaged or there’s a mistake on our end, we’ll make it right with a refund or exchange. Please contact us within 7 days of delivery.

(Kind note: Since everything is made-to-order, we can’t accept returns for incorrect sizes—so double-check sizing before placing your order!)

Is the design embroidered or printed?

Great question! The word on the front of our crewnecks and hoodies is embroidered for a clean, elevated look. The scripture on the sleeve is professionally printed—a beautiful pairing of texture and truth.

Can I request a custom word or scripture verse?

Absolutely! We love creating meaningful, personalized pieces. Just email us at saythewordshop@gmail.com with your custom word or verse request, and we’ll do our best to bring it to life.

Can you create group orders?

Yes! Whether it’s for a Bible study, friend group, bridal party, or ministry team, we’d love to help you outfit your group with matching pieces that speak life and truth. We offer special discounts for group orders—just email us to start the conversation: saythewordshop@gmail.com

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